Recruitment

Classic Way Family Practice is currently seeking a friendly, organized, and dependable Practice manager to join our well-established and respected team in a central location.

Located in a spacious, welcoming practice that combines classic charm with modern amenities, we take pride in offering a warm and supportive environment for both our staff and the families we care for.

We are a family-owned medical practice with a long-standing commitment to patient-centered care.

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About the Role

We are seeking an experienced and reliable individual to oversee the day-to-day operations of our family medical practice. This role is offered on a four-day-per-week basis.The 4-day schedule will be worked on flexible days of the week to be agreed upon.

As the Practice Manager, you will play a pivotal role in supporting the GPs, Allied health and reception team, ensuring smooth administrative and operational workflows while maintaining a high level of patient care and service.

This role provides a opportunity to help shape the practice's continued success and growth.

Key Responsibilities

• Oversee daily operations of the practice, ensuring efficient and smooth workflows

• Staff management including rostering, training, and team support

• Handling patient and staff queries with professionalism and empathy

• Medicare billing oversight and ensuring compliance with current regulations

• Management of accounts, payroll coordination, and liaison with bookkeepers/accountants

• Ensuring accreditation standards and policy updates are maintained

• Implementing and managing Best Practice Software processes and updates

• General administrative duties including working at reception and support to the clinical team

About You

To be successful in this role, you must have:

• Experience with Best Practice software (essential)

• Intermediate user-level proficiency in Best Practice software is required

• A background as a Senior Medical Receptionist in a GP clinic, or current experience as a Practice Manager. A minimum of 1-2 year of experience in GP clinic practice management or senior medical reception roles is required

• Strong leadership and communication skills

• Excellent time management, problem-solving, and multitasking abilities

• A proactive and professional attitude

• Knowledge of Medicare billing processes and general practice compliance standards

• Familiarity with Hotdoc, Cubiko, and digital health initiatives is desirable

• Australian work rights are required for this position

About us

• Stability & Longevity: Many of our staff members have been with us for years, reflecting a high level of job satisfaction and team cohesion.

• Caring & Friendly Environment: Work alongside experienced professionals who truly care—about both patients and their colleagues.

• Wonderful Patients: Our patient base is primarily older adults who are respectful, kind, and a joy to serve.

• We embrace modern technology to make the healthcare journey of patients as smooth as possible, which makes your job more rewarding.

• Convenient Location: Located centrally in Burleigh waters shopping centre, with plenty of free parking available, making your commute easy and stress-free.

• Well-Established Practice: Be part of a reputable clinic that has served the community for many years with a strong foundation and loyal patient following.

How to Apply

If you're looking for a rewarding leadership role and enjoy working in a warm, community-focused environment, we'd love to hear from you!

📧 Please email your CV with 2 reference's and a brief cover letter, outlining your suitability for the role to:
admin@classicwayfamilypractice.com.au

Our contact address is 2/6, Classic way, Burleigh waters.